What We Are Learning

Evaluation and Outcomes

The Big Lottery Fund granted £5.9million to BAB to deliver this programme and to trial methods to reduce isolation and loneliness, but how do we know what works?

We have a fantastic evaluation team within UWE who collect evidence about each of the projects and evaluate their effect on older people as individuals but also on the city of Bristol itself.

The BAB programme has 3 main outcomes:

  • Social contact

  • Volunteering

  • Local decision-making



Social contact - the campaign to end loneliness defines loneliness as "the subjective unwelcome feeling of lack or loss of companionship"

One way academics have developed to measure loneliness is asking people if they get as much companionship (social contact) as they would like. Our first programme outcome measures this and seeks to increase these levels by 20% during the course of the programme. 

Choir Members from Upbeat Voices

Volunteering - BAB believes that the amount of community action and activity that you get involved in can have a positive effect on a person’s level of isolation and loneliness.

We are interested in measuring the impact we have on the levels of volunteering for people over 50.

Growing Bolder members

Local decision making - sometimes isolation and loneliness comes as a result of a loss of independence and confidence.

Individuals and communities who have an input onto their local areas are much less likely to be isolated and lonely.  Our third outcome is to measure people's involvement in local decision making.


We will be measuring our effect on these outcomes over the 5 years of the programme but we are also interested in finding out how each person benefits from BAB.

The Big Lottery Fund have worked with an international research company called Ecorys to develop a Common Measurement Framework that will be used across all 14 Ageing Better areas in England. The framework is completed by an older person taking part in any ongoing BAB-funded project and has questions on topics including health, social contact, wellbeing, social participation, decision making and volunteering. The questionnaire is completed by an older person when they start a project, when they leave a project and again 6 months later. This enables us to see if a particular intervention has a positive effect on an older person both during the length of the project and in the months following.

Call us: 0117 928 1539

© 2019 Age UK Bristol.
A charity limited by guarantee. Registered no 2984207.
Registered Charity no. 1042548

Somerset Design - Supporting Charities in Bristol